WVT Communications’ cloud-based UCS services subsidiary Alteva is leveraging its hosting and cloud services infrastructure in a partnership with Parallels aimed at providing cloud-based unified communications services to the the latter’s small to medium-sized (SMB) business community. Through the APS Broadsoft beta program, Parallels will provide its customers access to a branded, turnkey hosted VoIP platform.
“The Parallels community is already receptive to cloud-based communication solutions, especially with the growing demand for hosted PBX services at smaller businesses,” said Louis Hayner, Alteva’s chief sales officer., in a press release. “Alteva’s hosted VoIP services, delivered through Parallels Automation, will enable SMBs to continue to compete in their market by utilizing technologies from the cloud.”
In addition to access to Alteva’s Hosted VoIP platform, Alteva will provide:
- Provisioning and billing reporting
- Training on the reseller portal for configuration & support
- Training on license and billing management
- Billing reports
- Usage reports
- Initial / Ongoing sales & marketing support
“Parallels SMB Cloud Insights™ research indicates that hosted PBX services are expected to grow by 75% worldwide over the next three years, representing a huge opportunity for service providers,” noted John Zanni, Parallels VP of Service Provider Marketing and Alliances.
Alteva’s hosted VoIP platform is itself the result of a partnership with Microsoft and BroadSoft. Parallels’ has 10 million customers in 125 countries, and the telecompetitor intends to expand its cloud services portfolio across its entirety. Doing so could increase monthly ARPU by an average of $37 per user, according to the company.