Mandan, N.D., July 11, 2012 — National Information Solutions Cooperative® (NISC), a leading provider of information technology products and services, announced Ohio-based Wabash Mutual Telephone Company, Copper Valley Telecom in Alaska and Wisconsin-based Spring Valley Telephone Company have selected NISC’s iVUE® solution to meet their information technology needs.
Wabash Mutual Telephone Company is Mercer County, Ohio’s only subscriber-owned telephone exchange. They have two offices in Celina, Ohio and offer voice, video & Internet services. Wabash Mutual worked with the NISC Customer Care and Billing and Engineering & Operations implementation teams to go live at the end of June. They will be utilizing NISC’s Subscriber Information System (SIS), Facilities Management (FA) & Trouble Management (TM), NISC SwitchTalk2, SmartTrack, Cash Register and SmartHub modules.
Copper Valley Telecom is a cooperative headquartered in Valdez, Alaska with a second office in Glennallen, Alaska. Their service area consists of more than 9,000 square miles and they offer landline, Internet, wireless and long distance service to approximately 4,200 subscribers. CVT is converting to NISC Accounting & Business Solutions (ABS) with a go-live date planned for this fall. The ABS product will provide CVT with advanced financial and accounting functionality that will help streamline their processes as they strive to provide state of the art communication services to their customers.
“Our finance group is excited for the transition to NISC. While it’s going to be a challenge to change systems and processes, we feel that the positives outweigh the negatives. Along with good people and sound leadership, NISC’s ABS system has a great feature set with expanded flexibility that we are looking forward to benefitting from,” said Eve Leonard, IT Manager.
Spring Valley Telephone Company, Inc. provides phone, Internet and Cable TV service to approximately 1,000 subscribers in Wisconsin. Spring Valley Telephone will be utilizing NISC’s SIS, FA, TM and ABS software applications. Spring Valley’s conversion will take place in 2013.