Newsletter
Google Left Banner
R.I.P. Pivot Wireless
24 Apr, 2008
It’s official. Pivot Wireless, the wireless joint venture between Sprint and the cable industry is dead. The three major cable partners, who included Comcast, Time Warner Cable, and Cox, have decided to move on. Sprint announced back in October that it would stop marketing Pivot. All existing Pivot wireless subscribers will migrate over to Sprint. There are no firm numbers on exactly how many subscribers the venture had obtained. All joint venture participants had previously complained about Pivot’s provisioning and integration complexities. It almost seems that it was doomed from the start.
The real question is what’s next for the cable industry in regards to wireless? They are sitting on a “boatload” of spectrum obtained from recent AWS and 700 MHz (Cox is the lone national cable provider with 700 MHz) auctions. In some regards, Pivot was almost a distraction. With it removed from the equation, the cable industry may start moving more aggressively on a true facilities based wireless platform. Gigaom.com is reporting that Comcast has hired a seasoned wireless executive to start building the framework for their own wireless launch. There has also been speculation that the cable industry was interested in investing in Sprint’s WiMAX play, Xohm. That seems highly unlikely now, given the Pivot blow up. Whatever the case, the cable industry needs to move fast on their wireless strategy. If they don’t, they may arrive to the wireless party too late (which may already be the case), and spend billions on building a nationwide wireless network, only to find out that subscribers are quite content with their current wireless provider.
Pivot Wireless Launches – Slow and Steady
17 Jul, 2007
Cox announced the launch of Pivot wireless service in select Rhode Island markets including Providence. Cox joins Time Warner and Comcast in rolling out the cable industry’s answer to wireless service in select markets across the U.S. Like its Pivot wireless partners, Cox hopes to incorporate video/entertainment features into wireless service and offers content from Fox News, ABC News and the Weather Channel, among others. Pivot wireless users can also access the channel listings of their respective cable service channel line-up.
Pivot wireless launches are slow and steady. Cable MSO executives have stated that they are purposely taking their time, in the hopes of getting wireless right. Meanwhile, traditional wireless carriers are not wasting time in trying to leverage their wireless lead. AT&T seems to be the most aggressive by launching bundling plans tied to wireless services and capitalizing on the iPhone craze. Wireless service may be the wildcard in developing winning bundling strategies. Cable has done quite well with their triple play bundles, but AT&T and Verizon hope to storm back and perhaps leap frog their cable competitors by effectively inserting wireless into their triple play bundles for quad plays. As 4G applications begin to enter the market, expect to see significant innovation and marketing creativity, as wireless may become the next frontier for hyper competition between the cable and telecom industries.
Cable MSOs Approaching Wireless Service Cautiously
21 Jun, 2007
Cable MSOs addressed their Pivot wireless plans at the SCTE Cable-Tec Expo 2007, saying caution was a common approach. Multichannel News reports that executives from Comcast, Cox Communications and Time Warner Cable all say they are taking their time with Pivot roll outs. All of the MSOs report ‘several thousand’ Pivot wireless subs in their limited market launches. They all shared similar challenges of integrating Pivot wireless customer support functions into their cable CRM functions. Advance/Newhouse has yet to deploy, but says it plans to soon. Smaller cable MSO’s, including Suddenlink, expressed interest in joining the Pivot wireless joint venture, which is partnered with Sprint.
You don’t have to look far to see evidence of this cautious approach. Cursory glances at all the MSO website homepages, reveals no reference to wireless service. You have to go to specific geographic targeted sites to find anything about wireless. Contrast that with Verizon and AT&T, who not only make wireless very prevalent on their homepage, but also make video a strong focus. Without question, wireless will be a determining factor among potential quad play bundle subscribers. Cable MSOs appear to be executing well on the triple play, but it remains to be seen if they will be able to translate that success to the potentially lucrative quad play. Telecom providers have a lead in wireless, but can they leverage it to take the quad play lead? Interesting debate, with huge implications for both telecom and cable.
Cox Launches Pivot Wireless in Oklahoma
29 May, 2007In what should be a flurry of similar announcements over the next 6 – 12 months, Cox announced the launch of Pivot Wireless in the Oklahoma City and Tulsa markets. Pivot Wireless is a joint venture between Sprint Nextel, Cox, Comcast, Time Warner Cable and Advance/Newhouse Communications. See our feature story on Pivot Wireless.
Verizon To Launch Quad Play Later This Year
16 May, 2007Verizon announced their intention to start bundling wireless service with their current triple play offerings. Cable heavyweights including Comcast, Time Warner, and Cox have all launched quad plays in limited markets through their Pivot Wireless brand (see our feature story on Pivot Wireless). Verizon thinks they have an advantage since they own (in partnership with Vodafone) and control their wireless network, unlike their cable rivals who are basically reselling Sprint wireless service.
Check out this Reuters summary.
Will Pivot Wireless Work?
15 May, 2007
The recent news from Comcast, Time Warner, Cox, and Sprint is that Pivot is alive and kicking – welcome to the quad play of voice, video, data, and now wireless from the cable industry. Give the cable industry its credit – it has come a long way from its monopolistic ways of perceived poor customer service and lack of innovation to a well admired industry and a model for business opportunity execution. In a span of ten years, the cable industry has become the dominant provider of broadband in the U.S. and has probably executed on the triple play strategy better than any other industry. With its sights on wireless now, will it continue its impressive run? Read More ...
Introducing Pivot
27 Mar, 2007Sprint and its cable MSO partners have announced that Pivot will be the brand name of their joint wireless service offering. The phone handsets will have a Sprint logo, while a Pivot brand will be present on the handset screen. The cable MSO partners for this venture include Comcast Corp., Time Warner, Cox Communications, and Advance/Newhouse Communications. They intend to aggressively target the business community with bundled offerings. The implications here are huge. Check out our feature story on this development.
About Telecompetitor
- Comcast Brings Wideband to the Northwest
- Muni-Wireless Not Dead Yet
- Is Three Screen Convergence a Pipe Dream?
- Verizon Joins CDN Movement
- iPhone 3G Coming to WalMart
- Verizon Business Teams With Nortel for Managed Telepresence Service
- Verizon’s Turn for Smartphone Spotlight with BlackBerry Storm Launch
- TiVo Adds Domino's Pizza to its Menu
Channel
Webinars/Events
Upcoming Webinars
Packet Optical Networks – Enabling Your Future
Dec 16, 2008
Upcoming Events
NTCA Wireless Symposium
Jan 7-9, 2009 - Austin, TX
Featured Article
Should Telephone Service be Free?
12 Oct, 2008
Comcast announced a new promotion last week that offers 12 months of free basic cable service for new customers who also sign up for an additional service. Customers who don’t want an additional service can get Comcast’s basic service of about 20 -30 channels for $10/month. The promotion is tied to the digital TV transition of February 2009 and entices potential customers to avoid the transition “hassle” by getting “free” cable service. “The simple fact is that basic cable is the easiest path through the digital transition and now consumers can get it for free,” said Derek Harrar, General Manager and Senior Vice President, Video Services for Comcast in a company statement. This move is similar to strategies pursued by other video service providers, who are hoping to leverage the digital TV transition for new subscriber additions.
But is this strategy a leading indicator for the future? Should basic core services like basic cable and basic telephone service be offered for free, used as a “carrot” to entice customers to buy “more important” services like broadband? Maybe a very basic phone service, with no LD, access to landline 911, and maybe outgoing service only (to avoid telemarketers) should be a free component of a bundled offering. Such a wireline service may appeal to a customer who previously cut the cord for wireless only, but also needs broadband. There is a growing portion of the population who find the value of traditional wireline phone service elsewhere – either through wireless or broadband/IP services. But, if they could get the security of landline 911, and an extra dial tone in their home as a free value add for subscribing to broadband (or video from a telco’s perspective), maybe a telco’s bundled offering may look more attractive than a comparable cable offering. I realize this idea is not appealing to the hundreds of ILECs who are a part of the current access/settlement system (in fact, it couldn’t work in the context of today’s regulatory structure), but I wonder whether it’s inevitable. In this possible future scenario, the current settlement system adapts to broadband as the underlying service, as opposed to voice.
This scenario cuts both ways. From a cable company’s perspective, a growing portion of the population is turning to the Internet as a source for their video content, and no longer see value in paying for a broad package of video as a part of a traditional subscription pay-TV service. But, if they could receive basic TV (which includes local broadcast affiliates) as a free value add for buying broadband, maybe the cable bundle is more attractive. In a true IP/broadband world, very basic phone and video service is relatively easy to deliver, and has little impact on bandwidth and network performance. Maybe the digital transition is opening the door to a future where free basic services are a regular component of a bundled offering. Thoughts?

digg this story
google
