New 8×8 Virtual Office Editions Add Analytics to UC

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8×8 Virtual Office Editions, announced yesterday, is designed to unify cloud-based telephony, collaboration, Web conferencing and contact center solutions with a data analytics platform. Vik Verma, 8×8’s CEO, said in a press release that siloed communications segregates business data from decision makers and thus hurts...Learn More

Midwest Energy & Communications Upgrades Broadband Phone with Alianza VoIP Solution

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September 26, 2017 — ST. LOUIS–(BUSINESS WIRE)–Alianza Inc., the cloud voice platform company, announced today that Midwest Energy & Communications (MEC) has selected Alianza’s Cloud Voice Platform for its next-gen FTTH VoIP solution. With Alianza’s solution, MEC is delivering a better overall user experience to its...Learn More

CenturyLink Business VoIP Targets Small Business with Cloud Based UC Platform

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CenturyLink is casting its net wider across the business VoIP (Voice-over-Internet-Protocol) market space, announcing a managed, plug-and-play VoIP services platform for small business customers dubbed CenturyLink Business VoIP. The offering provides pre-configured, premium, plug-and-play digital voice communications at a flat monthly rate, the company highlights....Learn More

Comcast Business VoiceEdge Adds Integration with Microsoft Office 365 to Help Enhance Business Productivity

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July 24, 2017 — PHILADELPHIA–(BUSINESS WIRE)–Comcast Business today announced an enhancement to its cloud-based phone service, Business VoiceEdge. Microsoft Office 365 is now interoperable with Business VoiceEdge through the Business VoiceEdge desktop applications. The Business VoiceEdge desktop application allows users flexibility to customize their communications...Learn More

FCC Proposes Further Carrier Rural Call Completion Requirements

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The FCC is considering imposing additional rural call completion requirements on long-distance providers. In a notice of proposed rulemaking (NPRM) adopted today, the commission asks for input on several proposals, including one that would require long-distance providers to monitor the rural call completion performance of...Learn More

With Verizon-CWA Copper Settlement, Union Forces Verizon’s Landline Hand

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A complaint filed with the Pennsylvania public utilities commission has driven a Verizon-CWA copper settlement involving maintenance of the company’s traditional landline network infrastructure. Verizon union workers represented by the CWA argued that the company was in violation of statutory obligations to provide adequate service...Learn More

FreedomPop Lifeline Database Makes Lemonade Out of Lemons

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Just a few months after having its credentials for participation in the FCC’s low-income Lifeline program revoked, FreedomPop has found a new Lifeline-related revenue stream: The company is licensing a database system originally developed for its own use to service providers approved to offer Lifeline...Learn More

Report: Voice Assistant Penetration Jumps to 12% of U.S. Broadband Households

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U.S. households have been taking to digital voice assistants faster than they typically adopt new consumer electronics, according to new market research from Parks Associates. Voice assistant penetration rose from 5% of U.S. broadband households in 4Q 2015 to 12% in 4Q 2016, researchers said....Learn More

Electric Co-op Broadband Providers Embrace Cloud Voice Services

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Electric cooperative telecom initiatives gained further momentum this week with the news that four electric co-op broadband providers would offer voice services using a cloud-based solution from Alianza. Three of the co-ops – Maquoketa Valley Electric Cooperative; NEXT, powered by North Arkansas Electric Cooperative; and...Learn More

Service Providers Embrace Cloud Voice Platforms for Next-Generation VoIP

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If you’re the CTO of a cable provider, telco or ISP, chances are you’ve had some unpleasant conversations with your CEO regarding investing in phone services. Voice is still important to your business, but the costs, operational complexities and lack of vendor innovation in legacy...Learn More

Financial Analyst: Cable Will be the Incumbent Phone Company in 2017

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The local cable company could be the incumbent phone company beginning in 2017, according to financial analysts at Pivotal Research Group. The analysts are generally bullish about the cable industry and bearish about the telecom industry which, according to the analysts, may never grow data...Learn More

AT&T Asks FCC to Take Action on “Nefarious” Inter-Carrier Compensation Practices

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 AT&T last week asked the FCC to address what it called “nefarious” inter-carrier compensation(ICC) practices including unusually high tandem switching and transport access charges and non-competitive 800-number database dips. In a blog post AT&T noted that such practices are counter-productive to FCC efforts to phase...Learn More

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