Report: Americans Spend Almost an Hour a Day Using Smartphones

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Americans spend an average 58 minutes each day using their smartphones – 26% of the time talking, 20% texting, 16% on social networks and 14% browsing the mobile Web, according to new data from Experian Marketing Services’ Simmons Connect mobile and digital panel. Emailing and...Learn More

CEA Measures Interest in Voice-to-Text, Voice Control

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Americans are keen to expand the range of mobile telecommunications options available to them. Fast-growing awareness of the capabilities afforded by digital network convergence and cross-platform devices and delivery services are fueling Americans’ desire to make use of voice-to-text, text-to-voice, voice control and video chat...Learn More

Report: IP-Based Mobile Message to Reach Parity with SMS in 2013

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San Francisco, Calif, January 23, 2013— tyntec, a mobile interaction specialist, today released the results of a study conducted in association with GigaOM Research, naming 2013 as the year IP-based mobile messaging will equal the popularity and ubiquity of SMS. The research shows that nearly...Learn More

Big 4 Wireless Carriers Sign On to FCC-Driven Text-to-911 Plans

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FCC Chairman Julius Genachowski on Dec. 6 announced AT&T, Verizon, Sprint and T-Mobile—the nation’s four largest wireless carriers—have agreed to accelerate the availability of text-to-911, holding out the promise of providing the entire U.S. population enhanced access to emergency communications. Major deployments are expected in...Learn More

Cellcom Adds New Tool to Help Consumers Avoid “Bill Shock”

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October 17, 2012 – Cellcom is one of 10 wireless carriers in the nation who have committed to helping consumers avoid unexpected overages or “bill shock.” The Wireless Consumer Usage Notification Guidelines, a plan created by CTIA and the FCC, provide free alerts before and...Learn More

New AT&T GoPhone Option Reflects Importance of Prepaid Market

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An announcement from AT&T today about the company’s GoPhone service is a reminder of the increasingly important role that prepaid plans are playing in today’s wireless marketplace. The company added unlimited texting to Canada, Mexico and 100 countries to its $25 per month GoPhone prepaid...Learn More

Report: Text Messaging Declines Slightly; Mobile App Usage Up

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Google Android continued to gain share in the U.S. smartphone market during the three months ending April, 2012, while Samsung topped the ranks of mobile phone OEMs (Original Equipment Manufacturers), according to comScore’s latest MobiLens report. Android gained 2.2% in smartphone market share in the...Learn More

Comcast Adds Free Text Messaging to Xfinity Voice

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Comcast today introduced two new features to its Xfinity Unlimited Nationwide Talk and Text plan: free text messaging through the Xfinity Mobile App, and a new, readable voicemail feature that sends a voicemail transcript directly to any email address. Both new features add additional value...Learn More

Report: Teens’ Mobile Phone Texting Up, Talking Down

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Teens are texting more as more and more of them are using smartphones, according to results of a Pew Internet & American Life Project survey. Teen texting volumes have risen from 50-a-day in 2009 to 60-a-day for the median text user, while some 23% of...Learn More

Report: Almost 1/3 of Texters Prefer SMS Over Voice Calling

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A Pew Research Center Internet & American Life Project survey reveals the habits and preferences of SMS texters. Seventy-three percent of the 83% of Americans who own cell phones send and receive text messages. Asked how they prefer to be contacted, 31% said they prefer...Learn More

Nielsen: Teenage Girls Average 4,050 Text Messages/Month

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American teens (ages 13-17) are sending or receiving an average 3,329 text messages a month, more than six for every hour they’re awake and 8% more than was the case a year ago, according to the latest research results from The Nielsen Company. Data usage...Learn More

COMCAST4U Offers Customer Service via SMS

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Comcast has experimented with free mobile apps offering TV listings and previews of movies available on-demand. The company also has been trying hard to spruce up its customer service—even going as far as to offer a seven-point “Comcast Customer Guarantee.” So perhaps it’s not surprising...Learn More