RootMetrics: Verizon Tops in Mobile Network Performance

In real-world, mid-year testing of the speed and reliability of mobile networks across the nation, RootMetrics found that Verizon Wireless dominated in nearly all aspects, with AT&T following close behind. Sprint and T-Mobile generally remained a step behind, though RootMetrics sees the latter as a...Learn More

Paid Text Apps May Gain PSTN, Voice Connectivity

Until now wireless carriers may not have paid much attention to some new players in the VoIP arena. These include companies like WhatsApp (now owned by Facebook) that sell smartphone apps that give users a limited ability to send text messages or place calls using...Learn More

Mobile Operators and IoT: Why the Big Interest?

Any way one looks at the matter, telecom service providers have to invent or create big new revenue sources to replace dwindling voice revenues that historically have driven revenue and profits. In 2001, about 65 percent of total consumer end user spending for all things...Learn More

Frontier Ekes Out More Voice Line Value with Text-to-Landline Service

Business customers are the target market for a new service from Frontier Communications that enables text messaging for landline phone numbers. “Most people, including your customers, prefer to communicate by texting,” says Frontier on a web page dedicated to the new service.” And now, you...Learn More

Communications Preference Survey: 56% Choose Phone, 25% Choose Text

We can text or email, but a phone call remains by far the preferred form of communication for Americans, especially when a special moment or event is the motivation, according to results of a new survey conducted for Vonage by ORC International. Fifty-six percent of...Learn More

J.D. Power: Heavy Cell Phone Texters More Likely to Switch

The most active of traditional mobile phone customers, in particular those who text a lot, are more likely to switch devices, according to a report from J.D.Power & Associates. The report also found that Nokia and Samsung rated highest in traditional mobile phone customer satisfaction....Learn More

FreedomPop CEO Details Free Mobile Voice, Text and Data Service

FreedomPop today launches what the company calls a “beta” of “the world’s first completely free mobile service with free voice, text and data.” The company is “excited about taking a shot at the big boys,” FreedomPop CEO Steve Stokols told Telecompetitor, referring to the nation’s...Learn More

Pew Studies How Americans Use Their Cellphones

Nearly all Americans – 91% – own cell phones, and they’re using their mobile devices to do a lot more than make phone calls, according to results of a survey carried out by the Pew Internet & American Life Project. At 81%, sending and receiving...Learn More

All IP Wireless Carrier for Data and Voice Emerges

The shift to an all IP wireless network is well underway, with a new service from TextNow as a great example. TextNow started as a texting and calling app for smartphones, offering a free OTT texting and calling service. It has now morphed into a...Learn More

CCA Offers Text-to-911 Using Intrado

WASHINGTON, DC – July 24, 2013 —Today, Competitive Carriers Association (CCA) and Intrado announced a strategic partnership that affords CCA carrier members the opportunity to provide text-to-9-1-1 services to subscribers. TXT29-1-1® from Intrado enables wireless carriers to provide this lifesaving service to subscribers, and the...Learn More

Report: Americans Spend Almost an Hour a Day Using Smartphones

Americans spend an average 58 minutes each day using their smartphones – 26% of the time talking, 20% texting, 16% on social networks and 14% browsing the mobile Web, according to new data from Experian Marketing Services’ Simmons Connect mobile and digital panel. Emailing and...Learn More

CEA Measures Interest in Voice-to-Text, Voice Control

Americans are keen to expand the range of mobile telecommunications options available to them. Fast-growing awareness of the capabilities afforded by digital network convergence and cross-platform devices and delivery services are fueling Americans’ desire to make use of voice-to-text, text-to-voice, voice control and video chat...Learn More