Cellphone Etiquette Research: 89% Use Phones in Face-to-Face Groups

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Mobile devices have been causing big changes in the way people – users and non-users alike – act and behave in public, in social groups since cellphone use first became widespread. They have also been changing collective ideas of proper etiuette and what is or...Learn More

Pew Teens Online Research: Making Friends Online is Commonplace

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Nearly 6 of 10 U.S. teens ages 13-17 (57 percent) have made a new friend online. Social media and online game playing were the most common digital media channels teens used to strike up new friendships, according to Pew Research Center. Three in 10 (29...Learn More

Cities with Best Mobile Performance: Atlanta, Chicago Top List

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How do U.S. cities rank in terms of mobile services performance? Atlanta is tops, not only in network speed and data performance, but overall, according to RootMetrics’ first half 2015 rankings.  Hartsfield-Jackson Atlanta International also topped RootMetrics’ ranking of mobile service performance across the 50...Learn More

Messaging Forecast Calls for 160 Trillion Messages in 2019

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Mobile and online messaging traffic will continue growing fast to reach 160 trillion messages per year by 2019. That would be 70 percent higher than 2014’s 94.2 trillion messages, according to new market research from Juniper Research. The forecast 160 trillion mobile and online messages...Learn More

FCC May Let Carriers Offer Robocall Blocking

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Wired and wireless telecom service providers would have the opportunity to offer robocall blocking technology if a proposal made by FCC Chairman Tom Wheeler is adopted, said senior FCC officials today. Wheeler is circulating within the commission a draft of his proposal, which also includes...Learn More

FreedomPop Wi-Fi Service Offers Unlimited Voice, Text and Data

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FreedomPop, the company that offers free cellular data, voice and text service, today launched a service that lets smartphones use any of nearly 10 million Wi-Fi hotspots nationwide for data, voice, or text connectivity, thereby minimizing customers’ cellular service consumption. “We’re cobbling together millions of...Learn More

RootMetrics: Verizon Tops in Mobile Network Performance

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In real-world, mid-year testing of the speed and reliability of mobile networks across the nation, RootMetrics found that Verizon Wireless dominated in nearly all aspects, with AT&T following close behind. Sprint and T-Mobile generally remained a step behind, though RootMetrics sees the latter as a...Learn More

Paid Text Apps May Gain PSTN, Voice Connectivity

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Until now wireless carriers may not have paid much attention to some new players in the VoIP arena. These include companies like WhatsApp (now owned by Facebook) that sell smartphone apps that give users a limited ability to send text messages or place calls using...Learn More

Mobile Operators and IoT: Why the Big Interest?

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Any way one looks at the matter, telecom service providers have to invent or create big new revenue sources to replace dwindling voice revenues that historically have driven revenue and profits. In 2001, about 65 percent of total consumer end user spending for all things...Learn More

Frontier Ekes Out More Voice Line Value with Text-to-Landline Service

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Business customers are the target market for a new service from Frontier Communications that enables text messaging for landline phone numbers. “Most people, including your customers, prefer to communicate by texting,” says Frontier on a web page dedicated to the new service.” And now, you...Learn More

Communications Preference Survey: 56% Choose Phone, 25% Choose Text

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We can text or email, but a phone call remains by far the preferred form of communication for Americans, especially when a special moment or event is the motivation, according to results of a new survey conducted for Vonage by ORC International. Fifty-six percent of...Learn More

J.D. Power: Heavy Cell Phone Texters More Likely to Switch

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The most active of traditional mobile phone customers, in particular those who text a lot, are more likely to switch devices, according to a report from J.D.Power & Associates. The report also found that Nokia and Samsung rated highest in traditional mobile phone customer satisfaction....Learn More