J.D. Power: Heavy Cell Phone Texters More Likely to Switch

The most active of traditional mobile phone customers, in particular those who text a lot, are more likely to switch devices, according to a report from J.D.Power & Associates. The report also found that Nokia and Samsung rated highest in traditional mobile phone customer satisfaction....Learn More

FreedomPop CEO Details Free Mobile Voice, Text and Data Service

FreedomPop today launches what the company calls a “beta” of “the world’s first completely free mobile service with free voice, text and data.” The company is “excited about taking a shot at the big boys,” FreedomPop CEO Steve Stokols told Telecompetitor, referring to the nation’s...Learn More

Pew Studies How Americans Use Their Cellphones

Nearly all Americans – 91% – own cell phones, and they’re using their mobile devices to do a lot more than make phone calls, according to results of a survey carried out by the Pew Internet & American Life Project. At 81%, sending and receiving...Learn More

All IP Wireless Carrier for Data and Voice Emerges

The shift to an all IP wireless network is well underway, with a new service from TextNow as a great example. TextNow started as a texting and calling app for smartphones, offering a free OTT texting and calling service. It has now morphed into a...Learn More

CCA Offers Text-to-911 Using Intrado

WASHINGTON, DC – July 24, 2013 —Today, Competitive Carriers Association (CCA) and Intrado announced a strategic partnership that affords CCA carrier members the opportunity to provide text-to-9-1-1 services to subscribers. TXT29-1-1® from Intrado enables wireless carriers to provide this lifesaving service to subscribers, and the...Learn More

Report: Americans Spend Almost an Hour a Day Using Smartphones

Americans spend an average 58 minutes each day using their smartphones – 26% of the time talking, 20% texting, 16% on social networks and 14% browsing the mobile Web, according to new data from Experian Marketing Services’ Simmons Connect mobile and digital panel. Emailing and...Learn More

CEA Measures Interest in Voice-to-Text, Voice Control

Americans are keen to expand the range of mobile telecommunications options available to them. Fast-growing awareness of the capabilities afforded by digital network convergence and cross-platform devices and delivery services are fueling Americans’ desire to make use of voice-to-text, text-to-voice, voice control and video chat...Learn More

Report: IP-Based Mobile Message to Reach Parity with SMS in 2013

San Francisco, Calif, January 23, 2013— tyntec, a mobile interaction specialist, today released the results of a study conducted in association with GigaOM Research, naming 2013 as the year IP-based mobile messaging will equal the popularity and ubiquity of SMS. The research shows that nearly...Learn More

Big 4 Wireless Carriers Sign On to FCC-Driven Text-to-911 Plans

FCC Chairman Julius Genachowski on Dec. 6 announced AT&T, Verizon, Sprint and T-Mobile—the nation’s four largest wireless carriers—have agreed to accelerate the availability of text-to-911, holding out the promise of providing the entire U.S. population enhanced access to emergency communications. Major deployments are expected in...Learn More

Cellcom Adds New Tool to Help Consumers Avoid “Bill Shock”

October 17, 2012 – Cellcom is one of 10 wireless carriers in the nation who have committed to helping consumers avoid unexpected overages or “bill shock.” The Wireless Consumer Usage Notification Guidelines, a plan created by CTIA and the FCC, provide free alerts before and...Learn More

New AT&T GoPhone Option Reflects Importance of Prepaid Market

An announcement from AT&T today about the company’s GoPhone service is a reminder of the increasingly important role that prepaid plans are playing in today’s wireless marketplace. The company added unlimited texting to Canada, Mexico and 100 countries to its $25 per month GoPhone prepaid...Learn More

Report: Text Messaging Declines Slightly; Mobile App Usage Up

Google Android continued to gain share in the U.S. smartphone market during the three months ending April, 2012, while Samsung topped the ranks of mobile phone OEMs (Original Equipment Manufacturers), according to comScore’s latest MobiLens report. Android gained 2.2% in smartphone market share in the...Learn More