Small Business

1

Aggravating Customer Service is Troubling in Competitive Times

I don’t usually comment on my own experiences, but I feel compelled to do so today. Along with being a telecom industry analyst and consultant, I’m also an obvious consumer of telecom services. Over the past few days, I’ve had the most aggravating experiences in trying to establish new telecom service (we’re in the process of moving our offices), that it really makes me wonder about the true impact of competition ...
+

Cable Makes Moves on Small Business Telephony Market

Both and made major announcements this week outlining new products targeting the small business sector. Cable companies see the lucrative small business market, estimated to be worth somewhere in the neighborhood of $130 - $150 billion (including voice, video, and data services), as their next big growth frontier. Residential triple play is a nice business as well, but large cable companies have anxious ...
+

AT&T Targets Small Business With New Bundle

AT&T just launched its new small business focused bundle, AT&T Complete Office Solution™. The new bundle offers a suite of services including business phone service (2 lines), DSL, and wireless service, with a starting bundle price of $181. Other parts of the plan include a directory listing, Internet security suite, unified messaging, and a toll free number. AT&T is targeting small and start-up businesses with this package and has ...
  • Browse By Category

  • Connect With Us

  • Blog-Powered Website By ContentRobot