Small Business
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Aggravating Customer Service is Troubling in Competitive Times
2/6/08 at 9:48 AM by Telecompetitor I don’t usually comment on my own experiences, but I feel compelled to do so today. Along with being a telecom industry analyst and consultant, I’m also an obvious consumer of telecom services. Over the past few days, I’ve had the most aggravating experiences in trying to establish new telecom service (we’re in the process of moving our offices), that it really makes me wonder about the true impact of competition ...
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Cable Makes Moves on Small Business Telephony Market
11/15/07 at 8:52 AM by Telecompetitor Both Cox and Comcast made major announcements this week outlining new products targeting the small business sector. Cable companies see the lucrative small business market, estimated to be worth somewhere in the neighborhood of $130 - $150 billion (including voice, video, and data services), as their next big growth frontier. Residential triple play is a nice business as well, but large cable companies have anxious ...
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AT&T Targets Small Business With New Bundle
5/23/07 at 10:28 AM by Telecompetitor |

I don’t usually comment on my own experiences, but I feel compelled to do so today. Along with being a telecom industry analyst and consultant, I’m also an obvious consumer of telecom services. Over the past few days, I’ve had the most aggravating experiences in trying to establish new telecom service (we’re in the process of moving our offices), that it really makes me wonder about the true impact of competition ...
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