Business Use of Instant Messaging on the Rise, Email Still Primary Survey Finds

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Growing use of digital network communications in place of traditional phone and face-to-face interaction continues in the U.S. workplace. Email remains the centerpiece of office communications between co-workers, while use of other, more recently introduced forms of digital network communications, such as instant messaging applications,...Learn More

IHS: Global Smartphone Base to Hit 6 Billion by 2020

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Smartphones and tablets now account for over 60 percent of all smart connected consumer devices, according to IHS Markit. That’s up from 17 percent in 2008. The market research provider predicts that the global smartphone base will rise from 4 billion in 2016 to more...Learn More

Sprint in on Worldwide Google RCS Initiative

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Google has assembled a broad-based international group of wireless carriers in a bid to develop a global open and interoperable messaging service for Android devices. The mobile industry initiative aims to speed up the availability of Rich Communications Services (RCS), according to a press release...Learn More

Telco OSS Survey: OTT Providers Launch Services Faster

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Telecom operators worldwide have high expectations, and opinions, of their ability to capitalize on personalized, real-time digital services and generate new revenue streams and profits. But according to new research, their actual ability to rapidly develop new applications and digital services is being compromised by...Learn More

AT&T Digital Life Adds Monitored Personal Security

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Las Vegas, Nevada — Sept. 10, 2015 — AT&T Digital Life introduces the Personal Security app, which gives users access to Digital Life’s professional monitoring service on the go, offering them additional support when problems arise outside their home. Starting November 2015, AT&T Digital Life will offer a limited number...Learn More

Report: Messaging Traffic Forecast Calls for 100 Trillion Messages Annually by 2019

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Global messaging market revenues will drop from $113.5 billion in 2014 to $112.5 billion in 2019, a $600 million (0.5 percent) decline, according to new market research from Juniper Research. The revenue decline will occur despite an anticipated doubling in message traffic globally. Over-the-top (OTT)...Learn More

Cincinnati Bell Sells Messaging Business

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DAYTON, Ohio, March 18, 2015 /PRNewswire/ — One Call Now, America’s largest message notification provider, has acquired cNotify, the business notification and automated messaging service provided by CBTS (Cincinnati Bell Technology Solutions). This is the second acquisition the company has announced this year, recently touting a...Learn More

Super Bowl and Social Media: Usage Highlights Key Engagement Opportunities

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NFL Super Bowl XLIX was the most-watched event in U.S. television history according to Nielsen. Examining mobile app usage during the event Flurry from Yahoo found that “the clear winner was Katy Perry and her half-time extravaganza.” Turning to the competition for consumer eyeballs, Flurry...Learn More

IDT Launches White Label OTT Messaging Solution

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NEWARK, NJ – May 12, 2014:  IDT Corporation (NYSE: IDT), a leading supplier of wholesale voice and payment services to telecommunications providers around the world, announced today that it is offering mobile operators IDT Messaging, a white label OTT messaging service that combines IP and...Learn More

Report Finds Strong Interest in Rich Messaging, SMS Interoperability

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A large majority of smartphone and instant messaging (IM) users in the U.S. and U.K. are making use of multiple messaging channels – including SMS, MMS and IM/over-the-top (OTT) applications – on a daily basis, significantly impacting messaging traffic, according to the latest annual research...Learn More

Skype™ Launches New Online Platform for Small Businesses

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LONDON and PALO ALTO, CA, Nov. 8, 2012  — Skype today launched to the public Skype in the workspace (SITW), a new online platform for small businesses to instantly connect with potential customers, partners and suppliers across the globe. The free-to-use tool makes use of...Learn More

T-Mobile’s Skype Competitor, Bobsled, Now Has 1 Million Users

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NEW ORLEANS–(BUSINESS WIRE)–T-Mobile® USA, Inc. today announced it has surpassed 1 million users of Bobsled® by T-Mobile, marking a key milestone in the growth of its universal IP communication service. Launched in April 2011, Bobsled Calling has enabled users to make free phone calls over...Learn More

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