U.S. households aren’t very satisfied with their telecommunications services, according to the latest American Customers Satisfaction Index (ACSI). A combination of high prices, reliability problems and poor customer service, particularly when it comes to call center operations, leaves “customer satisfaction with various telecom services among...Learn More

Independent broadband provider Canby Telcom, based in Canby, Oregon, is set to launch a channel on the Roku OTT set-top-box, which features a package of live local broadcast channels and video-on-demand from its own local content channel CTV5. The move illustrates the emerging trend of...Learn More

HUNTSVILLE, AL – May 6, 2013 — ADTRAN®, Inc., a leading provider of next-generation networking solutions, today announced that its industry leading Total Access broadband portfolio is providing the infrastructure foundation for Sycamore Telephone Company’s (STC) $4.1M Fiber-to-the-Home (FTTH) broadband upgrade. With the Broadband Stimulus...Learn More

The rumors were true. Ericsson announced today that they have purchased the IPTV middleware platform Mediaroom from Microsoft. It represents yet another shake up in the middleware market, which has seen several high profile middleware platforms switch hands in the past few years. Terms were...Learn More

The capacity for disintermediation – cutting out the ‘middleman’ to put it bluntly – is an inherent facet of new, disruptive digital information and communications technologies that innovative start-ups, and entrepreneurs have exploited to tremendous commercial advantage. Now some of the biggest names in production...Learn More

There are reports coming out, including from Bloomberg, that Microsoft and Ericsson are in negotiations for Ericsson to buy Microsoft’s Mediaroom middleware platform. If the report proves true, it will be yet another shake up in the evolving IPTV middleware market. A number of these...Learn More

The ongoing tension between video service providers (including cable MSOs, IPTV service providers, and DBS providers) and the media companies that own and/or distribute video content is well documented. Content and the costs and business rules that govern it are out of control, at least...Learn More

Jackson, NE – Feb. 27, 2013 – According to Terry Eriksen, Director of Network Operations at Northeastern Nebraska Telephone, his conversations with IPTV consultants and the guys and gals in the “trenches” at other telecoms all led him to the same conclusion regarding a new...Learn More

TDS appears to be back into acquisition mode with the announcement today of their intent to buy Baja Broadband. Baja is a cable MSO offering triple play services in Colorado, New Mexico, Nevada, Texas, and Utah. According to TDS, Baja Broadband passes 212,000 homes, with...Learn More

Oakland, CA — January 16, 2013 — Zhone Technologies, Inc. (NASDAQ: ZHNE), a global leader in FTTx network access solutions, today announced that its industry-leading ONT was deployed by North State, a leading broadband and entertainment provider based in High Point, North Carolina, to deliver...Learn More

January 10, 2013 — Clear Lake, SD – Citing how they want to be moving forward in IPTV in the next few years, ITC, a South Dakota Telco serving 15,000 customers in South Dakota and Minnesota, is putting their new IPTV customers onto the Innovative...Learn More

Holyrood & Little River, KS – Dec. 10, 2012 – Two Kansas Telcos, H&B Communications and Mutual Telephone have switched their middleware vendor choosing to go with the Innovative Systems solution running on the APMAX platform. According to Mutual Tel GM/CEO Jimmy Todd not only...Learn More