Mid-Rivers Usage-Based Broadband Improves Customer Satisfaction, Take Rates

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Montana-based broadband provider Mid-Rivers Communications has taken a contrarian approach to broadband pricing, adopting a usage-based rather than a speed-tier approach. The change to usage-based broadband has increased customer satisfaction and take rates – and while margins initially dropped, profitability was back to its previous...Learn More

Traditional Phone Service Phase Out Rules Adopted by FCC with Demanding Requirements

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After years of debate, the telecom industry’s technology transition is finally underway, dictating a traditional phone service phase out plan. The commission today voted to adopt rules designed to transition “switched access” service in FCC parlance to more modern technology. In establishing new rules, however,...Learn More

CFO: Windstream Broadband Set for Big Speed Boosts This Year

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Windstream has set some aggressive targets for increasing broadband speeds available to consumers and small- and medium-size businesses (SMBs). While 69% of Windstream broadband customers can get service at speeds of 10 Mbps today, the number will increase to 88% by year-end, noted Windstream CFO...Learn More

ILEC Competitors: Special Access Contract “Fresh Look” Could Be Coming

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The special access market is not competitive — and based on data it has collected, the FCC is likely to assert that, said representatives from a range of organizations that buy special access circuits on Wednesday. Representatives from companies such as Sprint and Level 3,...Learn More

TNS: Cable Large-Business Market Share Climbs to 17%

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Cable service providers have been making inroads into the large-business market for voice and data services over the course of the past two years, according to business consulting and research provider TNS. Incumbent telcos are most vulnerable and at risk from these market incursions, which...Learn More

Numerous Local Telcos May Be Required to Refile Study Area Boundaries

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A spot check conducted by Telecompetitor suggests that a significant number of the nation’s local exchange carriers (LECs) will need to re-submit information about their study area boundaries to the FCC by January 13. Earlier this year the FCC asked the LECs and some state...Learn More

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