J.D. Power: Business Telecom Satisfaction Highest for Largest Companies, Highlighting SMB Opportunity

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Business telecom satisfaction is highest among large companies with 500 or more employees, according to new J.D. Power research. While those companies had overall internet and telephone satisfaction levels of 815 on a 1,000-point scale, the average score for very small businesses with 19 employees...Learn More

MEF SD-WAN Open APIs Initiative Aims to Bridge Carrier OSS/ BSS with SD-WAN Equipment

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Service provider software-defined wide area networking (SD-WAN) offerings could get a boost from two new MEF SD-WAN initiatives, MEF representatives told Telecompetitor this week. Those initiatives, announced today, include a white paper defining service provider SD-WAN terminology, as well as a new standards effort aimed...Learn More

Comcast MachineQ IoT Platform Extended to 12 Markets

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Comcast announced yesterday that it has extended the Comcast MachineQ IoT (Internet of Things) platform to 12 additional U.S. markets. MachineQ uses LoRaWAN protocol to support widely distributed IoT endpoints. The LoRa technology, which is being supplied by Semtech, meets the significant challenges of IoT...Learn More

Cincinnati Bell Hawaiian Telcom, OnX Acquisitions Will Bring a Stronger Enterprise Focus

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More than three quarters (76%) of Cincinnati Bell revenues will come from the enterprise market assuming the company completes two key acquisitions announced today, including incumbent telco Hawaiian Telcom and IT solutions provider OnX Enterprise Solutions. The Cincinnati Bell Hawaiian Telcom, OnX acquisitions are the...Learn More

ABI: Enterprise 5G Plans Don’t Match the Hype

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Sixty-two percent of U.S.-based companies spanning nine industry verticals do not have plans to deploy next-generation 5G wireless/mobile broadband technology in coming years, according to new market research about enterprise 5G plans from ABI Research. The results, ABI says, indicate “severe discord” between industry expectations...Learn More

RingCentral: Cloud Based Unified Communications is Just the Start, Collaboration Apps & AI Are Next

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Unified communications as a service (UCaaS) provider RingCentral seems to have become a Wall Street darling, sharing the spotlight with the likes of AT&T and Verizon at three investor conferences in the last 10 days. The company’s popularity underscores a major market shift toward UCaaS...Learn More

ABI: Maybe Telcos Should Steer Clear of the Cloud, Digital Transformation

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A new research report from ABI throws some water on the cloud, digital transformation, and IT opportunity fire for telcos. The research suggests that technology buyers continue to see connectivity as the principal value provided by telecom operators, with some vertical specific applications also of...Learn More

Digital Transformation Survey: Half of Enterprise-Scale Businesses Have a Formal Strategy

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Half of enterprise-scale businesses covered in a globe-spanning digital transformation survey commissioned by CenturyLink and carried out by 451 Research have a formal digital transformation strategy in place. The results indicate the extent to which a new phase of adoption and use of digital information...Learn More

CEO: Windstream SD-WAN and UCaaS Will Be Key to Enterprise Growth

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Windstream CEO Tony Thomas is bullish on software defined wide area networking (SD-WAN) and unified communications as a service (UCaaS). When Windstream’s traditional local telecom service business began declining some years back, the company made the decision to shift its strategy toward the enterprise market....Learn More

Windstream SDNow Introduces SDN Orchestration into the Cloud, Data Centers

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With Windstream SDNow, Windstream continues its push into wholesale and enterprise markets by targeting optical wave orchestration opportunities in the data center, and ultimately the cloud. SDN orchestration automates network functions, including provisioning, and removes human intervention with equipment to accomplish networking tasks, often involving...Learn More

Comcast SD-WAN Beta Marks Move into Fast Growing SD-WAN Market

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An announced Comcast SD-WAN beta trial signals a continuing move into business and enterprise services by the largest U.S. cable MSO. Comcast claims to be the first major cable company to introduce a carrier-grade SD-WAN solution, which will target both mid-market and enterprise segments. Cable...Learn More

North State Consolidates Data Center, IT Subsidiaries, Pursues Cloud Strategy

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Regional broadband carrier North State announced the formation of a new integrated Technology Solutions business unit that will pursue cloud and IT opportunities throughout the southeastern U.S. The new unit is formed from existing subsidiaries, including DataChambers and Stalwart Systems. “The formation of Technology Solutions...Learn More

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