J.D. Power Finds Improved Phone, TV, Internet Customer Satisfaction

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Performance, reliability and connection speed problems declined from last year as TV and Internet service providers (ISPs) continue to upgrade networks, according to three U.S. wireline studies released September 25 by J.D. Power. Surveying residential customers’ experiences with TV, Internet and phone services across four...Learn More

Frontier/Dish to Award $10 Million to “America’s Best Communities”

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A $10 million prize competition from Frontier Communications and Dish Network, announced today, aims to “stimulate growth and revitalization” in towns in Frontier’s serving area. “This contest is designed to challenge a community’s brightest and most innovative thinkers to develop meaningful strategies and plans that...Learn More

DISH Accepts Its First Bitcoin Payment

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August 14, 2014 – ENGLEWOOD, Colo.–(BUSINESS WIRE)– DISH® accepted its first bitcoin payment today as the payment option is now available for all DISH customers through mydish.com. Today’s inaugural bitcoin transaction follows DISH’s recent announcement that DISH customers could pay their monthly bill with bitcoin...Learn More

Dish Rolls Out New TV Everywhere App

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August 07, 2014 — ENGLEWOOD, Colo.–(BUSINESS WIRE)–DISH rolled out the latest update for its DISH Anywhere™ app on iPad, Android and Kindle tablets. DISH Anywhere gives Hopper® with Sling customers the ability to view live, recorded and Video On Demand content at home or on-the-go...Learn More

Dish/nTelos Broadband Wireless Priced at $29.99 Monthly

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As planned, Dish Network and regional wireless carrier nTelos said today that they have commercially launched their fixed wireless Internet service in five Virginia markets. The service will support download speeds up to 10 Mbps and will sell for a competitive $29.99 monthly when bundled...Learn More

ACSI: ISP, Pay-TV Customer Satisfaction Lowest of 43 Industries Studied

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U.S. consumers aren’t particularly pleased with the overall quality of their Internet Service Providers (ISPs), or their pay-TV services and providers for that matter, according to the latest American Customer Satisfaction Index (ACSI) report. Americans rated subscription television service and ISPs (65 and 63, respectively...Learn More

Telecom Strategy Could See Big Changes From Modern Computing

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There is one single thread weaving through cloud computing, network functions virtualization, over the top applications, the Internet of Things and all software defined functions. All are examples of the fundamental architecture of modern computing, which separates applications from the pipes that deliver apps, or...Learn More

ACSI Sees Drop in Pay-TV, ISP Customer Satisfaction

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Customer satisfaction with subscription-TV and Internet Service Providers (ISPs) dropped to the bottom of the American Consumer Satisfaction Index’s (ACSI) latest annual ranking of communications industry participants. Customer satisfaction with Time Warner Cable and Comcast plummeted to new lows, while those for AT&T and DirecTV...Learn More

nTelos Fixed Wireless Expansion Planned, Extending Dish Agreement

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nTelos is gearing up to expand the fixed broadband wireless trials it has been conducting with Dish Network. On the company’s earnings call last week, CEO James Hyde said nTelos plans to expand coverage to an additional population of nearly 500,000 and that the company...Learn More

GCI Targets DISH with New TV Plans

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GCI customers can now subscribe to G-Series plans that offer highly competitive TV pricing and a chance to receive more TV channels than current Dish Network plans. “Starting at only $29.99 a month, our G-Series plans are highly competitive and bring the best value and...Learn More

nTelos CEO Details Broadband Wireless Plans with Dish

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Dish Network and nTelos believe they can support fixed wireless broadband rates of at least 5 Mbps per customer for the rollout they are planning for rural parts of Virginia, said nTelos CEO and President Jim Hyde at the Wells Fargo Technology, Media & Telecom...Learn More

What’s in the FCC’s 700 MHz Interoperability Order?

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An FCC order adopted on Friday and released today aims to bring a higher level of interoperability in the lower 700 MHz spectrum band – although it could take at least two to three years for key aspects of the order to be implemented. The...Learn More