Telecompetitor

While not exactly surprising news, but very ironic, Time Warner will spin off AOL into a separate company. Time Warner formally calls it a separation. “We believe that a separation will be the best outcome for both Time Warner and AOL. The separation will be another critical step in the reshaping of Time Warner that we started at the beginning of last year, enabling us to focus to an ...

In an interesting dial-up to broadband conversion strategy move, AT&T is raising the cost of its dial-up Internet service above its broadband DSL service. New dial-up customers will pay $22.95 per month for dial-up, and existing $9.95/month and $15.95/month customers will see their monthly costs rise to $15.95 and $22.95 respectively. AT&T’s lowest published DSL price is $19.95/month, although a condition of their Bellsouth acquisition compels them to ...

The latest J.D. Power customer satisfaction ratings for Internet service have telcos leading cable companies in customer satisfaction for broadband service. Qwest was rated highest in the west and Verizon in the north central region. Earthlink performed well, receiving the highest ratings in the south and east regions. No cable company led in any region, but Cablevision placed second ...

For all intents and purposes, the move from dial-up to broadband by the masses is complete. Sure there are still large numbers of dial up subscribers who have not made the move, but there are now more people who access the Internet via broadband than via dial-up. The remaining dial-up stragglers will either move to broadband eventually or never at all because they don’t feel a need to. The next major ...