Kagan: U.S. Cable, Telco and DBS Video Subscribers Now Stand at 90 Million Residential

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Cable, Telco, and DBS video subscribers fell 0.8% during the first quarter of the year compared to the last quarter of 2017, according to Kagan. The rate of decline was somewhat slower than for the same period in 2017. The research firm found that multichannel...Learn More

AT&T CEO: “Radical” Upgrades to DIRECTV NOW Will Increase Price; OTT Alternative to DIRECTV DBS on Tap as Well

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The user interface for AT&T’s DIRECTV NOW over-the-top (OTT) streaming video platform will soon get a “radical upgrade,” said AT&T Chairman and CEO Randall Stephenson at an investor conference this morning. DIRECTV NOW upgrades also will include support for a cloud DVR and three simultaneous...Learn More

Cable Companies’ NCC Media to Sell Targeted Advertising

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NCC Media — a company owned by cable operators Charter, Comcast and Cox – said today that it is creating a new division that will “design, deploy and sell unified advertising solutions” that will use “non-personally identifiable data and targeting capabilities to create advanced video...Learn More

AT&T DIRECTV NOW Roadmap: More Flavors to Come, Will Follow Mobile Product Strategy

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As consumer preferences shift away from traditional pay-TV linear video offerings and toward over-the-top offerings, AT&T intends to “make sure we gain more than our fair share” of OTT video, said John Donovan, CEO of AT&T Communications, today. Donovan outlined an AT&T DIRECTV NOW roadmap,...Learn More

Amazon Dish Partnership Rumors Persist

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A long rumored potential Amazon Dish partnership is gaining more attention, thanks to a Wall Street Journal/Dow Jones report. The two companies share disruptive pedigrees and both have eccentric chief executives, and may have assets that the other could leverage. Dish has a boatload of...Learn More

LRG: Gutting of AT&T U-verse Sinks Telco Video Momentum, Cable and OTT Rejoice

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The nation’s leading cable TV providers experienced the lowest number of annual video subscriber losses since 2006 last year, the year telcos first introduced video services, according to the latest from LRG (Leichtman Research Group). The nation’s six largest cable companies lost some 280,000 video...Learn More

TDG: Pay-TV Decline Pegged to Broadband Household Growth

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New research from TDG highlights the relationship between broadband growth and pay-TV decline. Just over 1 in 5 broadband households (22%) have no legacy pay-TV subscription, representing roughly 22 million homes, according to TDG. TDG points to this pay-TV decline in the context of broadband...Learn More

DISH Tuned In To You Campaign Aims to Improve Customer Satisfaction

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A new DISH Tuned In To You campaign aims to stem declining subscriber numbers and customer satisfaction. The campaign revolves around a broad-based corporate acculturation initiative that encompasses listening more closely and responding more quickly and substantively to customer complaints and suggestions, promoting a “customer-first...Learn More

Poor Pay-TV Customer Experience Leads One in Four to Cancel Subscription

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Relying on the strength of their content to attract and retain subscribers is no longer an option for pay-TV service providers. In an increasingly competitive market, they have to “raise their customer relationship management game,” according to new research about the pay-TV customer experience from...Learn More

GfK MRI: Millennials Comprise 43% of Cordless Video Market

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Young adult Millennials (18-34) make up 43 percent of the U.S. cordless video market, defined as those who never have had cable, satellite or fiber optic TV service or “cut the cord” on these services, according to GfK MRI’s latest Cord Evolution research. Nearly one-third...Learn More

AT&T Says Total DIRECTV NOW Subscribers Push Video Net Adds to 200K

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In an 8-K filing with the SEC, AT&T revealed total DIRECTV NOW subscribers drove 200K net adds to their video portfolio, as of the end of 2016. The filing highlights an expected quarterly loss of $1 billion for AT&T, driven primarily by pension and benefits...Learn More

Digital Media Player Survey: 58% Watch Regular TV As Well

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A shift in factors motivating viewers to buy digital media players is under way, according to a new digital media player survey from GfK. Rather than considering them as the means to ¨cut the cord¨ on traditional cable, DBS and telco pay-TV services, viewers are...Learn More

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