ACSI: Video Customer Satisfaction Higher for Streaming Services Than Linear TV

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Video streaming services scored a 75 out of 100 for video customer satisfaction in their inaugural appearance on the American Customer Satisfaction Index’s (ACSI) Telecommunications Report, far outdistancing subscription TV’s score of 62. Subscription TV’s score was down 3.1% from last year. “Video streaming services...Learn More

Cox Adds YouTube Integration to Contour Platform

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ATLANTA, April 24, 2018 /PRNewswire/ — Today, Cox Communications announced that YouTube is now available for Contour customers, providing seamless access to billions of videos right alongside TV programming, On Demand content, DVR recordings and more. Cox Contour customers can use their voice remote to search and watch YouTube videos directly on...Learn More

Cox Extends Availability of Business Managed WiFi

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Cox Business announced today that Cox Business Managed WiFi is now available to all customers in the Northeast and parts of the Southeast region. Additionally, Cox Business Managed WiFi will be deployed across the national Cox Communications footprint in the next few months. Cox Business...Learn More

Cable Companies’ NCC Media to Sell Targeted Advertising

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NCC Media — a company owned by cable operators Charter, Comcast and Cox – said today that it is creating a new division that will “design, deploy and sell unified advertising solutions” that will use “non-personally identifiable data and targeting capabilities to create advanced video...Learn More

Las Vegas is Latest US Ignite Smart Gigabit Community, Sponsored by Cox

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Cox Communications and US Ignite today designated Las Vegas as the newest US Ignite Smart Gigabit Community (SGC). US Ignite’s SGC program is creating “living lab” environments for the next generation of gigabit applications. Las Vegas is the 25th community designated as an SGC. The...Learn More

IoT Momentum for Cable is Evident as Comcast Signs 5 to its MachineQ IoT Platform

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In a sign of the growing business for cable MSOs in the IoT segment, five companies have agreed to use the MachineQ offering, which is a business unit of Comcast. The companies will use MachineQ for asset tracking (Adveez), geo-location (CareBand), water infrastructure management (Neptune),...Learn More

Cox2M Internet of Things Offering to Use Unlicensed and Licensed Spectrum

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Cox Communications is getting more aggressive on the wireless front, but so far at least, it’s taking a different form than we might have expected. It’s wireless ambitions will initially focus on commercial opportunities related to the Internet of Things, with the company’s launch yesterday...Learn More

Sprint and Cox Forge Strategic Partnership for Network Densification

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A new Sprint Cox deal will allow Sprint to leverage Cox’s infrastructure for network densification. Sprint will utilize Cox’s network for additional macrocell backhaul and small cell deployments which are key for 4G and 5G deployments. Details are a little sketchy, but this Sprint Cox...Learn More

Survey: Retransmission Negotiations are More Akin to Bullying Than Negotiation

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Broadcasters use retransmission negotiations to demand huge rate hikes and force unwanted channels into program lineups, according to a retransmission negotiations survey conducted by the American Cable Association. Additionally, cable companies are concerned that their customers often blame them for the rate hikes and unpopular...Learn More

Panoramic WiFi from Cox Communications Surpasses 1 Million Customers

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ATLANTA, Dec. 13, 2017 – Today, Cox Communications announced the achievement of one million customers for Panoramic WiFi, the premier home network experience. In less than 14 months, Panoramic WiFi from Cox attained this notable milestone. After a successful trial in San Diego, Panoramic WiFi...Learn More

Cox Brings Netflix To Cox Contour, Providing Seamless Video Experience

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ATLANTA, Nov. 13, 2017 /PRNewswire/ — Today Cox Communications and Netflix announced the integration of Netflix on Cox Contour nationwide.  Accessing Netflix movies and shows is now as easy as speaking into the remote for Cox Contour video customers. Cox customers with a Netflix subscription can access Netflix...Learn More

President: Unite Private Networks Small Cell Expansion is Latest Example of Success Based Fiber Build Strategy

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A Unite Private Networks small cell expansion announced today is the latest example of the company’s success based fiber build strategy, explained Unite President Jason Adkins in an interview with Telecompetitor. “We don’t just build fiber and hope [customers] will come,” said Adkins. Instead, the...Learn More

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