Carrier Evolution

As telecom carriers evolve, Carrier Evolution tracks the important developments in telecom and broadband which drive that evolution, including IP voice, unified communications, collaboration and consumer applications. Carrier Evolution offers original and curated content from external sources.

J.D. Power: T-Mobile Tops on Wireless Satisfaction

Wireless carriers are getting better at providing customer care and service via self-service online and automated response systems (ARS), boosting wireless satisfaction, according to the latest market research from J.D. Power. Wireless carrier customer satisfaction with self-service customer care channels reached an all-time high, the...Learn More

SDN Market Forecast to Reach Nearly $12.5 Billion by 2020

The software defined networking (SDN) market will expand at a 53.9% CAGR through 2020, by which time it will be valued at nearly $12.5 billion annually, according to a new IDC SDN market forecast. IDC’s definition of the SDN market encompasses physical network infrastructure, virtualization/control...Learn More

With Comcast DOCSIS 3.1 Roadmap Announced, The Gigabit Wars are About to Heat Up

An announced Comcast DOCSIS 3.1 roadmap will add competitive gigabit services to many markets. Gigabit broadband capability via DOCSIS 3.1 technology is coming to Atlanta and Nashville in early 2016, with Chicago, Detroit, and Miami coming later in the year Comcast announced today. “We’re constantly...Learn More

Minnesota’s CNS Joins 100 Gbps Rural Network Club

As more and more companies launch ultra-high-speed services supporting gigabit speeds, they also need more backbone network bandwidth, as an announcement this week from Cooperative Network Services illustrates. CNS, owned by a group of communications service provider cooperatives in Minnesota, has upgraded its backbone to support...Learn More

Dual-Use Public-Private Wi-Fi Forecast: 366 Million Routers in Use by 2020

At least 1 in 3 home routers will be used as public Wi-Fi hotspots by 2017 as the global installed base of such dual-use routers grows to reach 366 million by year-end 2020, according to a Juniper Research dual-use public-private Wi-Fi forecast. Dual-use routers can...Learn More

Carrier Evolution Feed

  • BYOD policies are behind the times, and we haven’t seen anything yet
    January 29, 2016
    A recent study by Champion Solutions Group showed some very surprising results. While we have come to rely on mobile devices as a critical aspect of business communications, the research found glaring …
  • Data isn’t going big, but AI is
    January 29, 2016
    Sometimes a chance mention in an otherwise plain-vanilla technology article can open your eyes to something foundational going on in our economy. Today, I had that experience when reading about a new …
  • FCC: Rural Broadband Progress Slowing
    January 28, 2016

    Latest broadband report shows 17% of rural residents still can’t get broadband and the gap only narrowed by 3% next year.

  • A new open source cloud management tool… from Walmart
    January 28, 2016
    Now available on Github, the guts of Walmart’s cloud application OneOps. (credit: @Walmartlabs) If you want evidence of just how different Internet retail and brick-and-mortar retail are, you just hav …
  • Cable lobby is really mad about FCC’s set-top box competition plan
    January 28, 2016
    (credit: Steven Depolo) Cable TV industry lobby groups expressed their displeasure with a Federal Communications Commission plan to bring competition to the set-top box market, which could help consum …
  • Mitel Unveils New Mobile Enterprise Tools
    January 28, 2016

    Mitel bolsters its mobile enterprise portfolio with new applications and cloud services.

  • MSOs: We're Not Building National Biz Net
    January 28, 2016

    Charter and Cox execs say the efforts to link cable networks for business customers are routine automation efforts for buying and selling access.

  • Shift Away from "Calling" Continues
    January 27, 2016
    Though, globally, mobile calling volumes continue to climb, developed market users often are using voice less, messaging more. Mobile voice volumes as measured in minutes have increased by 20 percent …
  • Vision for a Flat (and Hyperconnected) World With Next Generation SIP
    January 27, 2016
    “The world is flat” is a favorite book of mine from Thomas Friedman, who analyses globalization as a level playing field in terms of commerce, where all competitors have an equal opportunity. The titl …
  • Big Shift in Technology Thinking at AT&T
    January 25, 2016
    The AT&T system used to develop and deploy its own technology (Bell Laboratories and Western Union). That began to change with the AT&T breakup in 1984, and today the tier one providers source their c …