Survey: Most Popular TV Content Comes From Big 4 Networks

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The anticipated demise of traditional TV broadcasting is greatly exaggerated according to TiVo, which in March sought to determine the most popular TV content sources by carrying out panel-based market research. The ¨Big 4¨ television networks took the top four places when TiVo asked panel...Learn More

Proposed Charter, TWC, Bright House Deal Conditions Would Prohibit Interconnection Fees

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FCC Chairman Tom Wheeler yesterday recommended approval of a long-awaited cable industry megamerger. But the Charter, TWC, Bright House deal conditions would prohibit the merged company from charging interconnection fees and from imposing usage-based pricing and data caps. Apparently the merged company also would be...Learn More

LRG: Connected TV Households Rise to 65% of TV Households

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Connected TV households now comprise 65% of TV households, according to new research from LRG (Leichtman Research Group). By LRG’s definition, a connected TV household is one with a smart TV or with at least one TV connected to the Internet via a video game...Learn More

Comcast Brings Xfinity TV App to Roku Platform

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Comcast today announced a partnership with Roku Inc. that will continue to expand the range of retail devices Comcast’s customers can use to access their Xfinity TV service. Later this year, Xfinity TV customers will be able to enjoy their cable subscription in the home...Learn More

Atlantic Broadband Integrates HBO GO with TiVo

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April 20, 2016 — QUINCY, Mass.–(BUSINESS WIRE)–Atlantic Broadband today announced the launch of HBO GO®, the authenticated streaming service from HBO®, through its DVR powered by TiVo®. The addition of the HBO GO app on Atlantic Broadband’s TiVo service enables TiVo users who are active...Learn More

FTTH Market Penetration on the Rise, Overtakes Cable Broadband Globally

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From a global perspective, rising FTTH market penetration has positioned the technology as the fastest growing broadband access method, overtaking cable broadband reports Point Topic. Total global broadband subscribers reached 751 million as of Q4 2015, according to Point Topic’s research. FTTx and FTTH market...Learn More

Midco Buys Data Center, Taps Telco Fiber Network for Expansion

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In a move illustrating a growing focus on business and enterprise services, cable MSO Midco buys data center operator Dataware LLC and taps the regional fiber network owned and operated by independent telco Arvig of Minnesota. The deals highlight a growing strategy of cable MSOs,...Learn More

Genuity Networks Bonds Connections from Different Operators to Boost Speeds, Reliability

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Genuity Networks is a non-traditional communications service provider with a rather unique business model that could be relevant for other types of providers as well. The New Hampshire-based company started out in 2011 as an auditing and telecom consulting agency serving enterprises in the area...Learn More

Comcast Brings Discounted Internet to Public Housing Through ConnectHome Program

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March 24, 2016 — PHILADELPHIA–(BUSINESS WIRE)–Comcast today announced a pilot program with the U.S. Department of Housing and Urban Development’s (HUD) ConnectHome initiative to attack the digital divide for public housing residents. Eligibility for Internet Essentials, Comcast’s acclaimed, high-speed Internet adoption program, will be immediately...Learn More

Verizon Anti-Cable Ad Touts FiOS Technology

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A new Verizon anti-cable ad campaign will tout the benefits of the company’s all-fiber FiOS technology and highlight awards the company has won for its Internet service. “FiOS is not cable,” says the narrator of a Verizon anti-cable TV spot posted on YouTube. “We’re wired...Learn More

Cost of Poor Customer Service: $1.6 Trillion, Accenture Says

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The cost of poor customer service could be as high as $1.6 trillion, according to Accenture, which places much of the blame for poor customer service on digital customer interaction methods that have replaced human contact. Enthused by their novelty and encouraged by investors and...Learn More

Amazon and Comcast Partner to Sell Xfinity Services Through Amazon

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March 21, 2016 — PHILADELPHIA–(BUSINESS WIRE)–Comcast today announced that people can now quickly and easily purchase a broad selection of Xfinity TV, internet and home phone services on Amazon.com. The new online marketplace gives users access to a dedicated customer service team and is another...Learn More