Cable Telephony
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Can Cable Sustain Their Telephony Gains?
6/30/09 at 8:29 AM by Telecompetitor
Time Warner Cable now has four million telephone subscribers, making them the sixth largest telephone company in the U.S. by their estimation. Cable companies are no stranger to saber rattling concerning their digital phone prowess. Comcast has issued a press release or three toting their position ...
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Cablevision Expands Business Service: 24 Lines Now Available
5/27/09 at 9:42 PM by Telecompetitor
Bethpage, NY-May 27, 2009 -- Cablevision Systems Corp. (NYSE: CVC) today announced that it is now offering business customers across its entire service area the option to select up to 24 lines of its award-winning Optimum Voice phone service, enabling Optimum Business to serve businesses with up to 100 employees. Each Optimum Voice line features low flat-rate pricing, unlimited local ...
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Comcast Surpasses Qwest
3/11/09 at 10:36 PM by Telecompetitor
Comcast (Nasdaq: CMCSA, CMCSK), the nation’s leading provider of entertainment, information and communication products and services, today announced that consumers switching to Comcast’s Digital Voice service have made Comcast the third-largest residential phone service provider in the country. Read More ...
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Cox Has Three Million Voice Access Lines
1/27/09 at 1:42 PM by Telecompetitor
ATLANTA -- Cox Communications today announced milestone achievements in its evolution as a world-class provider of communications and entertainment services. In a challenging economy and increasingly competitive marketplaces, Cox continued to grow both residential and commercial customers and to diversify its portfolio by enticing more consumers to select Cox as their trusted provider of telephone and Internet services. ...
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VoIP is Not About VoIP
1/26/09 at 10:48 AM by Telecompetitor Verizon is ending their VoIP service also known as VoiceWing, effective March 31, 2009. VoiceWing was a ‘bring your own broadband’ (BYOB) service, similar to Vonage. AT&T also stopped marketing their BYOB VoIP service, CallVantage. But neither company is abandoning VoIP service. Rather, they are both launching VoIP powered ‘Digital Voice’ services under their premier service brands, FiOS (Verizon) and ...
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Cable Creams Telco on Telephone Customer Satisfaction
9/11/08 at 12:49 AM by Telecompetitor Using the latest J.D. Power ratings for customer satisfaction on phone service as a barometer, cable companies are not only beating telephone companies at their own game, they are crushing them. There has to be some sense of embarrassment on the telco side. Five factors are examined in determining overall satisfaction with the J.D. Power survey. In order of importance, they are: customer service, performance and reliability, cost of ...
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Is U-Verse Worth it?
7/23/08 at 6:33 PM by Telecompetitor AT&T released their latest quarterly numbers, revealing the progress of U-Verse and their other business lines. Depending on your point of view, U-Verse is either progressing nicely or is woefully inadequate. AT&T’s PR spin indicates the former, but the real view is only available to AT&T insiders, analysts, and the “flies on the boardroom wall.” If you place U-Verse’s video subscriber additions (170K ...
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Comcast: Two-Thirds of New Broadband Customers Churn From DSL
5/1/08 at 11:00 PM by Telecompetitor Comcast reports that two-thirds of the new 492K broadband subscribers signed up during the first quarter of 2008 churned from telecom DSL offers. Other interesting metrics for their cable modem high speed Internet product include:
Added 492,000 high-speed Internet subscribers, reaching 28% penetration or 14.1 million customers High-speed Internet revenue increased 12% to $1.8 billionHigh speed Internet evenue growth of 13% from the previous year2% decline in average monthly revenue ...
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Cable Industry Turns to Blogging for Latest PR Campaign
4/9/08 at 8:26 AM by Telecompetitor
The cable industry has embraced blogging for its latest public relations campaign. The campaign basically tries to refute cable’s negative reputation of continually raising prices and offering poor customer service, by positioning the cable industry as the main driver of dismantling the century old telephone monopoly in the U.S. IP Democracy reveals the strategy in this recent post. ...
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Cablevision Smackdown of FiOS
2/29/08 at 7:29 AM by Telecompetitor Most cable companies these days are blaming Verizon FiOS and other telecom and DBS competitors for lackluster video subscriber additions. Yet Cablevision, who probably is most exposed to competition from Verizon FiOS in the metropolitan New York market is bucking the trend. Their most recent quarterly report shows actual growth in all video subscriber units, including basic cable. In fact Cablevision leads all cable ...
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