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14 Day Free Trial

The Free Trial period lasts for 14 days, after which the card on file will be charged for an annual Telecompetitor Plus subscription. If you would like to cancel without a charge, please do so BEFORE your trial period expires. Email plus@telecompetitor.com with the subject: PLUS CANCELLATION. Include your name and email login in the body of your email. Cancellations must be received within the 14 day trial period. Free Trial subscribers do not get access to download market reports โ€“ only executive summaries. Once the free trial is over, subscribers gain full access to market reports.

Telecompetitor Plus Subscription Policy

All subscription types are for a 12 month term, from the date of purchase. Subscriptions will be automatically renewed unless otherwise specified. If you cancel, you will still receive the benefits from your Telecompetitor Plus subscription until the end of the 12 month period. Due to the immediate nature of our content, no refunds will be offered after payment has been made.

Telecompetitor Plus Content Licensing

Telecompetitor Plus subscription policies allow the use of our site and the download of our materials based on subscriber level:

Individual

โ€“ one login for a single individual. Logins may not be shared. Downloadable materials may not be shared, copied, or distributed to anyone other than the individual subscriber.

Team

โ€“ Team subscriptions allow for up to six subscribers. Logins may not be shared outside of the identified six subscribers. Downloadable materials may not be shared, copied, or distributed to anyone other than the identified team subscribers. All team subscribers must have the same company email address/domain type.

Enterprise

- Enterprise subscriptions allow for up any number of subscribers from one single company. Logins may not be shared outside of the identified company subscriber list on file. Downloadable materials may not be shared, copied, or distributed to anyone other than the identified enterprise subscribers. All enterprise subscribers must have the same company email address/domain type.

Refund Policy for Single Purchases

No refunds will be given for purchases at any time.

Webinar Purchases

If you purchased a webinar, a confirmation email with a registration link will be sent to you within the next 24 business hours. Please follow that link to complete your webinar registration.

Market Report Purchases

If you purchased a market report, a confirmation email with a unique download link will be sent to you within the next 24 business hours. Please follow that link to download your market report. Market report downloads are for individual use only and may not be shared, copied, or distributed to any party.

Subscription Change

All subscription types are for a 12 month term, from the date of purchase. If you would like to change your subscription type for the following year, please click on the link provided in your subscription reminder email, which will be sent prior to the subscription expiration date.

Subscription Upgrade

You may upgrade to a Telecompetitor Plus subscription within 30 days of a report or webinar purchase and receive a discount of the cost of your purchase. After 30 days, the subscription is full price.