Erskine, MN – Garden Valley Telephone Cooperative in Northern Minnesota has chosen to replace their current IPTV middleware provider with the APMAX™ Middleware solution provided by Innovative Systems. One important reason for the decision is Innovative Systems’ ability to provide voice, video, and OSS services.
According to GVTC’s Chief Financial Officer, Mark Klinkhammer, a totally integrated solution from the enhanced service hardware (all the way to the billing system) has many advantages in cost savings and efficient business practices. Klinkhammer adds, “From my position in finance, this move will allow us to do a much better job auditing our video customers in terms of what they are being billed for versus what they actually have in their homes.” Klinkhammer says from an accounting perspective integration with the Innovative products will be a labor advantage for them by eliminating the need to have two different
departments doing virtually the same thing.
As an end user, this long time GVTC employee appreciates the benefits of the remote control that allows him to better manage his surround sound television. Klinkhammer states, “I can turn everything on and off with this remote and also control the volume for my surround sound system instead of on the TV, which I couldn’t do before.”