Cox Business’ next-generation technology gives customers anytime/anywhere voice solutions

Herndon, Va. – Northern Virginia businesses now have access to the feature-rich Cox Business VoiceManager telephony platform that seamlessly integrates desktop phone, PC and wireless devices. Cox Business VoiceManager, which launches today in Northern Virginia, empowers customers by offering dynamic communications control, flexibility and functionality.

“Cox Business VoiceManager changes the game for business phone service,” said J.D. Myers II, vice president of Cox Business Northern Virginia. “Now businesses of any size can customize all of their communications preferences through a simple Web interface. VoiceManager doesn’t just level the playing field, it truly takes telecom solutions to the next level.”

Cox Business, the first cable provider in North America to deploy a fully hosted and managed IP telephony service, has rolled Cox Business VoiceManager out in several markets including Rhode Island, Connecticut, Hampton Roads, Va., Kansas, Las Vegas, Nev., Oklahoma, Omaha, Neb., Phoenix, Ariz., Orange County, Calif. and San Diego, Calif.

Cox Business VoiceManager offers:

  • Unified Messaging – Places voicemail and e-mails in one window for easy management, and Personal Call Manager logs call history on the desktop.
  • Enhanced Productivity – Call control features such as Find Me/Follow Me ensure that calls are promptly routed to the most convenient location and priority callers are given preferential treatment.
  • Complete Mobility – Remote Office allows one number to be pointed to desk, home and mobile phones while simultaneously ringing and provides voicemail alerts to ensure that calls and messages don’t go unanswered.
  • Business Continuity – Streamlined administration allows every employee to adjust communications preferences from a Web portal, ensuring that business continues from home, on the road or an alternative work site when the office is moving, closed or during an unforeseen disaster.

Cox Business maintains and manages the service over its fully redundant and secure hosted network, affording businesses the time and resources to enhance their productivity while protecting vital communications. Because Cox Business VoiceManager is compatible with most existing analog phone systems, businesses also save the capital and operating expense of purchasing and maintaining new equipment.

For a demonstration of the service, visit www.coxvoicemanager.com.

Original Release