Posts by Andrew Burger

Andrew is a Contributing Editor to Telecompetitor. Having worked in the wholesale debt, money and derivatives markets for a major Japanese bank and later as a business and technology reporter, Andrew now earns his living teaching English overseas and freelance reporting. He's lived and worked on every continent barring Antarctica and has a BA (Geology, Univ. of Colorado, Boulder), and an MBA (Finance, Pace University, NY).

Andrew can be reached at andrew@telecompetitor.com



J.D. Power Wireless Customer Satisfaction Study: Verizon Ranks Highest

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It might not come as a surprise, but wireless  service providers can reduce customer churn and foster loyalty by minimizing dropped calls, slow Internet service speed and delayed text notifications, according to the J.D. Power ¨2015 U.S. Wireless Network Quality Performance Study – Volume 2.¨ Wireless customer loyalty is much higher among those who haven’t...Learn More

Demand for Wearables Slows, Report Finds

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Demand for smart, connected wearable products has slowed significantly since January after peaking post holidays and registering fast year-over-year volume growth since 2014, according to new market research from Argus Insights. Consumers lost interest in smart wearables after the 2014 holiday season, according to Argus Insights’ ¨State of U.S. Wearables Market – Jan. 2014-Present,¨ which...Learn More

Report: U.S. Smartphone Users Accessing 9.7 GB in Monthly Wireless Data Usage

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Combined data traffic streaming over cellular and Wi-Fi networks exploded between 2H 2013 and 1H 2015, rising over threefold, according to Strategy Analytics’ Telemetry Intelligence Platform. Monthly wireless data usage for U.S. smartphone users averaged 9.7 GB during 1H’15. Only 1.6 GB/month (17 percent of total data) crossed over cellular networks, Strategy Analytics highlights in...Learn More

Cellphone Etiquette Research: 89% Use Phones in Face-to-Face Groups

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Mobile devices have been causing big changes in the way people – users and non-users alike – act and behave in public and in social groups since cellphone use first became widespread. They have also been changing collective ideas of proper etiuette and what is or isn’t civil behavior. A new study from Pew Research...Learn More

NPD: 50% Connected TV Penetration in Internet Homes

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Reaching a milestone, connected TV devices were in use in half of U.S. Internet homes as of end 2Q 2015, according to the NPD Group Connected Intelligence ¨Connected Home Entertainment Report.¨ There are connected TV devices – video game consoles, streaming media players, and Blu-ray Disc players – in a total of 46 million U.S....Learn More

Survey: Time Children Spend Online to Increase During Schoolyear

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Parents expect their school-age children will spend less time planted in front of the TV set once the school year begins, but not necessarily spend less time using connected devices, converged TV and video advertising specialist Videology found in an online survey of of U.S. parents with school-age children. Well over half of survey respondents...Learn More

Streaming Vs. DVD: 41% Use Both, Says Nielsen

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The average American owns four digital devices and is increasingly using them to keep himself or herself entertained, according to Nielsen. But physical media — including purchased and rented DVDs — still play a key role, the research firm says. Nielsen points out that more than 7 in 10 Americans 12 and older (73 percent)...Learn More

Report: VoIP, IMS Equipment Revenue Rises 46% in One Year

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Global VoIP and IMS vendor revenue rose 46 percent year-over-year (YoY) to $1.3 billion in 2Q15, according to an IHS Infonetics Service Provider VoIP and IMS Equipment and Subscribers report. Gains were recorded across all VoIP and IMS product segments, including legacy soft-switches and trunk media gateways. Revenue growth for session border controllers (SBCs) was...Learn More

CableLabs Highlights DOCSIS 3.1 Interoperability Milestones

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Developers and vendors of DOCSIS 3.1 technology have accelerated their activities, which has resulted in the achievement of several milestones over the past year. CableLabs’ Belal Hamzeh, director of broadband evolution highlights and summarizes some of them in a blog post. CableLabs hosted the first official DOCSIS 3.1 equipment interoperability event last December. Four more...Learn More

Parks: SMB IT Spending is Just $90-$150 a Month

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An attractive business development opportunity exists for broadband services providers, along with CE products manufacturers and technology brand owners, to provide IT services to small- and medium-size businesses (1-250 employees), according to Parks Associates. U.S. SMBs spend only $90-$150 a month on IT services, including server maintenance, virus protection and back-up data storage, even though...Learn More

Comcast Opens up Live Streaming App, Delivers Live Video to TV, Mobile

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In today’s digital media lifestyle, virtually anyone with a smartphone can be a broadcaster. Comcast hopes to capitalize on this reality with Xfinity Share, a live streaming app, which lets subscribers share live video with others, directly to a TV or other mobile device. Comcast had been trialing Xfinity Share for sometime with triple play...Learn More

TDG: Internet Set-Top Box Penetration Reaches 21%

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Internet set-top boxes (iSTBs) are present in 1 of 5 (21 percent) U.S. broadband households, an increase of 63 percent in the last year and 13 percent percent above that early last year, according to a new analysis from TDG (The Diffusion Group) entitled, ¨The In-Home CE and Home Network Ecosystem, 2015.¨ Twenty million U.S....Learn More