Posts by Andrew Burger

Andrew is a Contributing Editor to Telecompetitor. Having worked in the wholesale debt, money and derivatives markets for a major Japanese bank and later as a business and technology reporter, Andrew now earns his living teaching English overseas and freelance reporting. He's lived and worked on every continent barring Antarctica and has a BA (Geology, Univ. of Colorado, Boulder), and an MBA (Finance, Pace University, NY).

Andrew can be reached at

ACSI: Competition Drives Telecom Customer Satisfaction Higher

Customer satisfaction with several different types of telecommunications companies in the U.S. rose for the first time in two years, according to the ACSI (American Customer Satisfaction Index) 1Q 2016 report. Telecom customer satisfaction rose among telecom providers – Pay TV and Internet service providers, fixed and wireless telephone services, and cell phone manufacturers —...Learn More

IDC: Smartwatch Sales Decline, But Not for Long

Vendors shipped just 3.5 million smartwatches in 2Q 2016, a precedent-setting 32% year-over-year smartwatch sales decline, according to preliminary market data from the IDC Worldwide Quarterly Wearable Device Tracker. Vendors shipped 5.1 million units in 2Q’15. Apple shipped 1.6 million smartwatches in 2Q, tops for the quarter. That said, Apple was the only one of...Learn More

AT&T and Orange SDN/ NFV Initiative Seeks Open Standards

AT&T and Orange will be collaborating to develop open source standards for software-defined networking (SDN) and network functions virtualization (NFV) technology. The mix of proprietary SDN and NFV standards that characterize the market today make for more complex, costly investment and deployment processes, conditions that AT&T and Orange want to address as they work together...Learn More

Facebook Over the Air Optical Technology Looks Promising

Researchers at Facebook’s Connectivity Lab have developed a new means of detecting over the air optical signals that could pave the way for optical wireless networks to replace today’s wireless information and telecommunications network infrastructure, which makes use of radio and microwaves, according to a research paper published in Optica, the journal of The...Learn More

Mobile Devices Are 54% of Connected Home Devices Research Says

Mobile devices account for more than half (54%) of all connected devices in the average U.S. household, according to new connected home devices research from comScore. That’s nearly twice the percentage for PCs. Smartphones make up the biggest share (36%) of connected home devices research said. Desktops and laptops followed at 28%, according to results...Learn More

OTT Video Business Models: 55% Are Subscription-Only, Says Parks

The business models of more than half – 55 percent – of U.S. OTT video services providers are subscription-only. The corresponding figure in Canada is 50 percent, according to new market data about OTT video business models released July 19 by Parks Associates. In a recent decision, the U.S. Court of Appeals for the 9th...Learn More

Wearables, IoT, 4K Help Drive $286 Billion Consumer Tech Forecast

U.S. consumer technology revenues will rise 1.3%, to $286.6 billion retail and $224 billion wholesale in 2016, according to a consumer tech forecast from the Consumer Technology Association (CTA). Growing uptake of Internet of Things (IoT) technology and consumer enthusiasm for new electronics devices will fuel the rise, CTA highlights in a press release. The...Learn More

USDA Funds 81 Rural Distance Learning and Telemedicine Projects

The U.S. Department of Agriculture (USDA)  announced it is funding 81 Distance Learning and Telemedicine (DLT) projects in 32 states in order to improve healthcare services and extend distance learning programs in rural areas. A total $23.4 million of funding will come in the form of grants to support 45 distance learning and 36 telemedicine...Learn More

Wireless Mobile Phone Charging Survey Finds Four in 10 Have Used It

More than eight in 10 consumers have heard of wireless charging on mobile phones and one in four have used it, according to a wireless mobile phone charging survey from IHS Markit. Awareness has continued to rise over the past 12 months in the U.S., U.K. and China, with overall awareness increasing from 36% in...Learn More

IaaS Revenues Forecast to More than Triple to $43.6 Billion by 2020

The public cloud infrastructure-as-a-service (IaaS) market is booming, according to new market research from IDC. Nearly 2/3 of more than 6,000 IT organizations surveyed are already using or planning to use public cloud IaaS by the end of the year, according to the IDC IaaS revenues forecast. Ongoing growth will result in public cloud IaaS...Learn More

Video Cord Cutting Survey: 25% of U.S. TV Households Forgo Pay-TV

U.S. TV households are increasingly relying on over-the-air broadcast TV and over-the-top (OTT) Internet video services, according to a video cord cutting survey from GfK. No less than one-quarter have chosen to forgo cable or satellite pay-TV services. According to the GfK Home Technology Monitor 2016 Ownership and Trend Report the percentage of U.S. TV...Learn More

SDN Consortium Pursues Interoperability Testing with UNH-IOL

The University of New Hampshire InterOperability Laboratory’s (UNH-IOL) efforts to support industry-wide software-defined networking (SDN) and network functions virtualization (NFV) standards and boost commercial adoption moved a step forward today with the announcement of the August 1 launch of the SDN Consortium. Making use of UNH-IOL’s facilities and associated professional services, the idea is for...Learn More