ACSI: Competition Drives Telecom Customer Satisfaction Higher

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Customer satisfaction with several different types of telecommunications companies in the U.S. rose for the first time in two years, according to the ACSI (American Customer Satisfaction Index) 1Q 2016 report. Telecom customer satisfaction rose among telecom providers – Pay TV and Internet service providers, fixed and wireless telephone services, and cell phone manufacturers —...Learn More

IDC: Smartwatch Sales Decline, But Not for Long

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Vendors shipped just 3.5 million smartwatches in 2Q 2016, a precedent-setting 32% year-over-year smartwatch sales decline, according to preliminary market data from the IDC Worldwide Quarterly Wearable Device Tracker. Vendors shipped 5.1 million units in 2Q’15. Apple shipped 1.6 million smartwatches in 2Q, tops for the quarter. That said, Apple was the only one of...Learn More

Verizon Virtual Network Services Quite Similar to AT&T Network Functions on Demand

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Verizon Virtual Network Services, launched today, will give customers “around the globe” the ability to download a range of network functions to generic premises-based hardware, Verizon said. The news came just days after AT&T announced a similar offering, which it calls “Network Functions on Demand.” Both offerings are underpinned by software defined networking (SDN) and...Learn More

AT&T and Orange SDN/ NFV Initiative Seeks Open Standards

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AT&T and Orange will be collaborating to develop open source standards for software-defined networking (SDN) and network functions virtualization (NFV) technology. The mix of proprietary SDN and NFV standards that characterize the market today make for more complex, costly investment and deployment processes, conditions that AT&T and Orange want to address as they work together...Learn More

Report: Two Paths Emerging for Voice Network Virtualization

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It wasn’t so long ago that VoIP and softswitches appeared to be the future for telecom voice networks. But much of that equipment already is due for replacement – and rather than deploying more of the same, service providers increasingly are looking at voice network virtualization, according to new research conducted by Heavy Reading for...Learn More

Verizon NG-PON2 Testing Sets Up Move to Next Generation 10 Gbps FTTP

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Verizon said yesterday that it will test NG-PON2 technology from Adtran and Calix with an eye toward upgrading to the new technology, which can support symmetrical speeds as high as 10 Gbps or higher per customer. The Verizon NG-PON2 news is important because the company already has deployed passive optical network infrastructure in numerous markets...Learn More

Facebook Over the Air Optical Technology Looks Promising

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Researchers at Facebook’s Internet.org Connectivity Lab have developed a new means of detecting over the air optical signals that could pave the way for optical wireless networks to replace today’s wireless information and telecommunications network infrastructure, which makes use of radio and microwaves, according to a research paper published in Optica, the journal of The...Learn More

C Spire 5G Demo Highlights 5G Interest Beyond Big Four

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C Spire said today that it successfully demonstrated 5G fixed wireless technology using spectrum in the 28 GHz band. The C Spire 5G news raises the question of whether we will see more companies outside the Big Four nationwide wireless carriers taking a more active role in 5G development than they have with previous generations...Learn More

Mobile Devices Are 54% of Connected Home Devices Research Says

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Mobile devices account for more than half (54%) of all connected devices in the average U.S. household, according to new connected home devices research from comScore. That’s nearly twice the percentage for PCs. Smartphones make up the biggest share (36%) of connected home devices research said. Desktops and laptops followed at 28%, according to results...Learn More

OTT Video Business Models: 55% Are Subscription-Only, Says Parks

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The business models of more than half – 55 percent – of U.S. OTT video services providers are subscription-only. The corresponding figure in Canada is 50 percent, according to new market data about OTT video business models released July 19 by Parks Associates. In a recent decision, the U.S. Court of Appeals for the 9th...Learn More

Wearables, IoT, 4K Help Drive $286 Billion Consumer Tech Forecast

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U.S. consumer technology revenues will rise 1.3%, to $286.6 billion retail and $224 billion wholesale in 2016, according to a consumer tech forecast from the Consumer Technology Association (CTA). Growing uptake of Internet of Things (IoT) technology and consumer enthusiasm for new electronics devices will fuel the rise, CTA highlights in a press release. The...Learn More

AT&T Network Functions on Demand Lets Enterprises Download Routers in 76 Countries

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AT&T remains very active on the software defined networking (SDN) and network functions virtualization (NFV) fronts. And as an announcement Sunday about AT&T Network Functions on Demand illustrates, the company sees strong potential for the technology internationally. AT&T Network Functions on Demand will let the company ship generic hardware to enterprise customers in any of...Learn More