ACSI: Pay-TV Customer Satisfaction Remains “Abysmal”

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American pay-TV customer satisfaction was even worse in the roughly 12 months from May 17, 2016 to April 25, 2017 than it was in the period prior, according to the latest ACSI (American Customer Satisfaction Index). Overall customer satisfaction with their pay-TV subscription services dropped 1.5 percent, to 64, tying with Internet Service Providers (ISPs)...Learn More

Municipal Broadband Financial Analysis Raises Red Flags

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Municipal broadband networks do not have a strong financial track record, according to an analysis conducted by the University of Pennsylvania’s Center for Technology, Innovation and Competition. The municipal broadband financial analysis, which looked at 20 municipal fiber projects, found that only nine were cash-flow positive and that of those, seven would need more than...Learn More

Digital Transformation Survey: Half of Enterprise-Scale Businesses Have a Formal Strategy

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Half of enterprise-scale businesses covered in a globe-spanning digital transformation survey commissioned by CenturyLink and carried out by 451 Research have a formal digital transformation strategy in place. The results indicate the extent to which a new phase of adoption and use of digital information and communications technology (ICT) is reshaping the way we work...Learn More

Frontier G.fast Powered Broadband Plans Unveiled

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Frontier is the latest U.S. carrier to unveil G.fast plans, as announced from vendor partner Nokia. The Frontier G.fast deployment will bring copper-based gigabit capable ultra-broadband service to Frontier’s Connecticut service territory. Frontier will use the next-generation broadband technology in apartment building environments to offer an ultra-broadband and IPTV bundled offer, according to a Nokia...Learn More

AT&T Internet 1000 Markets Expand to Fifty-Three, Now in Wilmington, North Carolina

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As AT&T Internet 1000, AT&T’s fiber delivered gigabit service, expands into Wilmington, North Carolina, the number of metro areas in which the carrier has rolled out their gigabit service rises to 53. AT&T intends to have its all-fiber gigabit services up and running in at least 75 metro areas, management outlines in a press release....Learn More

Frontier CAF Investments Support Broadband Expansion to 140K+ Homes in Four States

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Approximately 140K+ rural homes in across four states in the south have improved broadband access, due in part to Frontier CAF investments, the company reported yesterday. Impacted states include West Virginia, North and South Carolina, and Tennessee. With 134K homes, West Virginia saw the bulk of these broadband improvements, according to Frontier.  The Connect America...Learn More

Cable One Strategy of Leading with Broadband over Video Was the Right Choice, Says CEO Julie Laulis

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Several years have passed since cable MSO Cable One made the decision to de-emphasize video and focus on broadband. The choice has proven to be a good one, said Cable One President and CEO Julie Laulis yesterday. The Cable One strategy choice to de-emphasize video was triggered by skyrocketing content costs and increased video cord...Learn More

CEO: Windstream SD-WAN and UCaaS Will Be Key to Enterprise Growth

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Windstream CEO Tony Thomas is bullish on software defined wide area networking (SD-WAN) and unified communications as a service (UCaaS). When Windstream’s traditional local telecom service business began declining some years back, the company made the decision to shift its strategy toward the enterprise market. Windstream SD-WAN and UCaaS offerings will be key to growth...Learn More

Sonus Genband Merger Seeks Scale, Complementary Products, Values Combined Company at $745M

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A planned Sonus Genband merger, announced today, aims to “create a leader in next-generation communications networking, with increased scale and market reach across products, customers and geographies,” the companies said. Shareholders of each company will own approximately 50% of the combined entity. Sonus CEO Raymond Dolan will be CEO of the merged entity, while Genband...Learn More

Verizon CEO: Fixed 5G Line of Sight Not Needed, 5G Leadership is on Track

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Fixed wireless broadband service based on 5G technology will not require line of sight between the transmitter and receiver, said Verizon CEO Lowell McAdam today. Advances in antenna and processing technology have essentially eliminated the need for fixed 5G line of sight, he explained in a question-and-answer session at a financial conference, where he also...Learn More

CEO: AT&T Time Warner Plans Include Better Content Monetization, More Mobile Integration

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AT&T sees significant opportunities for monetizing the content assets it will own when its planned acquisition of Time Warner is completed, noted AT&T CEO, Chairman and President Randall Stephenson today in a question-and-answer session at an investor conference, where he discussed AT&T Time Warner plans. AT&T already has about 150 million to 200 million advertising...Learn More

Verizon Reveals Next-Generation FTTP Plans, Including NG-PON2 Bonding

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By the time Verizon begins deploying next-generation fiber-to-the-premises (FTTP) infrastructure based on the NG-PON2 standard later this year or early next year, the company also will have set plans in motion to simplify upgrades beyond the company’s initial deployment of the technology, said Vincent O’Byrne, Verizon director of access technology in an interview with Telecompetitor....Learn More

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