U.S. Fails to Crack Akamai Top 10 in Average Internet Speed or Broadband Adoption Rates

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Akamai found global increases but U.S. decreases in broadband adoption rates between the first and second quarter of 2016. South Korea topped Akamai’s 2Q 2016 global ranking of average national Internet connection speeds at 27 Mbps. Norway (20.1 Mbps), Hong Kong (19.5), Sweden (18.8) and Switzerland (18.3) rounded out the top five. The U.S. failed...Learn More

Rural Telecom Financials: Telergee Study Finds Margins and Revenues Up

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The average rural telco saw revenues increase 2.8% between 2014 and 2015, according to new research about rural telecom financials from the Telergee Alliance of accounting firms specializing in rural telecom. This is an improvement over the previous year, when margins dropped 1.7% despite a 2.1% increase in average revenues. The majority of the margin...Learn More

J.D. Power: OTT Video Satisfaction is Higher Than for Traditional Pay-TV

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Whether it’s subscription-based or transactional streaming, OTT video satisfaction is significantly higher for U.S. viewers in comparison with traditional pay-TV offerings, according to J.D. Power. And that’s fueling the rising ¨cord-cutting¨ trend, according to the three latest J.D. Power U.S. ¨wireline¨ market studies released Sept. 29. J.D. Power assessed residential customers’ satisfaction with TV, Internet...Learn More

Proposed FCC Independent Video Programming Rules Would Prohibit Certain Clauses

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Proposed FCC independent video programming rules aim to give providers of such content more negotiating power with pay-TV providers by prohibiting certain contract clauses. The proposed changes came in the form of a notice of proposed rulemaking (NPRM) adopted today at the monthly commission meeting. In the NPRM, the FCC also seeks input on whether...Learn More

Broadband Speed Tiers: Should You Eliminate Them as a Usage Based Billing Strategy?

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Broadband carriers spend a lot of effort emphasizing broadband speed tiers with their marketing efforts. There is a never ending speed race, with carriers trying to outdo each other with their broadband speed tiers. Is there a better approach? One that focuses on experience versus speed and bills subscribers based on usage, not speed? This...Learn More

Parks: Internet-Connected Entertainment Devices Now in Close to 75% of U.S. Homes

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Internet-connected entertainment devices rose 11% since 2015, according to new market data from Parks Associates. The number of U.S. broadband households that make use of at least one Internet-connected in-home entertainment device has risen to 73% over that time period, Parks said. Whether it’s smart TVs, gaming consoles, streaming media players, Blu-ray players or digital...Learn More

Report: Global Broadband Subscribers Will Exceed One Billion by 2020

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The number of fixed global broadband subscribers continues to grow and will exceed one billion worldwide by year-end 2020, according to new market forecasts from Point Topic, which recently expanded its residential and fixed broadband market coverage to encompass 114 countries. In providing its latest market forecasts of global broadband subscribers Point Topic forecasts 1.07...Learn More

Verizon SDN Strategy Includes SBC as a Service, Virtual Probes, SD-WAN

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Verizon is looking at offering session border control capability as a service and virtual network probes later this year or early next year, said Vicky Lonker – Verizon director of product management for software defined networking (SDN) – on a conference call with reporters today. Lonker’s comments came during a question-and-answer session after a “virtual...Learn More

Presidential Debate or Monday Night Football, Who Won Among OTT Viewers?

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Which of Monday night’s main events would you think attracted more in the way of OTT viewers: the Hillary Clinton/ Donald Trump presidential debate or Monday Night Football, which this week paired the New Orleans Saints and Atlanta Falcons? According to Sling TV, it was no contest. According to Sling TV, the presidential election debate...Learn More

Rise of Connected Devices Has Significant Customer Service and Experience Implications

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A survey about attitudes toward connected devices conducted by IDC found a considerable lack of knowledge on the part of users about their devices. Less than one-third of respondents (31%) believe they’re taking full advantage of their connected devices, including IoT-related smart home devices and equipment. Less than 1 in 5 (16%) said they don’t...Learn More

CFO: Windstream Broadband Upgrades Drove 5% ARPU Increase

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Increases in the speeds that Windstream broadband services can support drove a 5% increase in average revenue per user (ARPU) among existing customers, said Windstream CFO Bob Gunderman yesterday. Gunderman made his comments at the Deutsche Bank Leveraged Finance Conference, which was also webcast. Windstream also expects broadband upgrades to help reverse market share losses...Learn More

Mobile Commerce Research: Nearly 1 in 4 Make Mobile Purchases Weekly

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Shopping and making purchases using mobile devices is now a mainstream aspect of commerce and daily life for people worldwide, according to new mobile commerce research from The Interactive Advertising Bureau (IAB). Three-quarters of smartphone or tablet users in 19 countries responding to a survey said they have bought a product or service via smartphone...Learn More